Guest Experience Champion — Bowling Desk & Perks

Lucky Strike Entertainment; Anaheim (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling

Arcade Credit

Event Discounts

Food & Beverage Discount

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant in Anaheim to greet guests, manage the waitlist, track lane availability and equipment, and support league operations. The role includes cash handling, instructing guests on basics, and teamwork with mechanics for malfunctions.

Applicants must be 18+ and may require HS diploma or hospitality experience. Enjoy perks like bowling and arcade credits in a lively entertainment setting.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

Skills

Customer service

Telephone etiquette

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant in Anaheim to greet guests, manage the waitlist, track lane availability and equipment, and support league operations. The role includes cash handling, instructing guests on basics, and teamwork with mechanics for malfunctions.

Applicants must be 18+ and may require HS diploma or hospitality experience. Enjoy perks like bowling and arcade credits in a lively entertainment setting.