Guest Experience Champion

Target

Springfield (MO)

On-site

USD 18,000 - 26,000

Full time

8 hours ago

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Job summary

Target's Guest Advocate role focuses on friendly guest interactions, helping customers, and supporting store operations to deliver a smooth and welcoming shopping experience. You’ll greet guests, assist with returns, explain products and services, and promote benefits and loyalty programs.

A flexible schedule, including nights, weekends and holidays, helps meet store needs. Training covers safety, policies and technology like handheld scanners to speed checkouts and ensure accuracy in every

Qualifications

Communicating effectively with guests and team members.
Welcoming and helpful attitude toward guests and colleagues.
Attention to detail while prioritizing tasks.
Willing to educate guests about products and services.
Ability to use handheld scanners and store tech.
Work both independently and with a team.
Stay focused in a fast-paced environment and handle multiple tasks.
Resolve guest questions quickly on the spot.

Responsibilities

Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
Help guests find what they need and resolve issues for a smooth shopping experience.
End every guest transaction with a sincere thank you.
Support team efforts and assist peers while maintaining a positive attitude.
Promote store promos, app features and loyalty programs to guests.
Scan and bag items efficiently, in compliance with safety standards.