Guest Experience Cashier & Service Leader

Caesars Entertainment; Chester (Delaware County); On-site; USD 17,000 - 25,000; Full time

Job summary

Caesars Entertainment is seeking a customer service oriented team member to greet guests, assist with orders, and maintain service standards. You will lead staff to display Spotlight on Success behaviors, anticipate guest needs, and ensure fast, flawless service throughout each shift.

The role includes opening/closing responsibilities, shift reporting, and handling transactions at the cash register while maintaining a warm, upbeat attitude and celebrating guest wins.

Qualifications

• Strong customer service and communication skills.
• Ability to lead staff to promote service standards.
• Proactive problem resolution through service recovery.

Responsibilities

• Setup area at the beginning of each shift.
• Complete opening and closing checklists.
• Provide supervisor with a daily report for the shift.
• Process guest orders, bag orders, wrap sandwiches and prepare beverages.
• Operate a cash register and handle cash accurately.

Skills

Customer service

Leadership

Communication

Job description

Caesars Entertainment is seeking a customer service oriented team member to greet guests, assist with orders, and maintain service standards. You will lead staff to display Spotlight on Success behaviors, anticipate guest needs, and ensure fast, flawless service throughout each shift.

The role includes opening/closing responsibilities, shift reporting, and handling transactions at the cash register while maintaining a warm, upbeat attitude and celebrating guest wins.