Guest Experience Host & Cashier – Earn $23.06/hr

Caesars Entertainment; Atlantic City (NJ); Sur place; USD 32 000 - 33 000; Plein temps

Résumé du poste

Caesars Entertainment in Atlantic City is seeking a guest services associate who delivers superior customer service by following outlined service behaviors and greeting guests with a warm, friendly verbal greeting.

You will anticipate guest needs, provide fast, flawless service, promote Caesars Rewards programs, resolve issues promptly, and leave guests with a warm farewell. Join a team that celebrates guest wins and builds lasting relationships through daily information and upbeat energy.

Responsabilités

• Consistently demonstrates superior customer service skills by following outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures, and sustains enthusiasm across interactions.
• Creates an atmosphere of luck and celebrates guests’ wins.
• Builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes Caesars Rewards programs and card membership.
• Provides a warm farewell and thanks guests for visiting.

Description du poste

Caesars Entertainment in Atlantic City is seeking a guest services associate who delivers superior customer service by following outlined service behaviors and greeting guests with a warm, friendly verbal greeting.

You will anticipate guest needs, provide fast, flawless service, promote Caesars Rewards programs, resolve issues promptly, and leave guests with a warm farewell. Join a team that celebrates guest wins and builds lasting relationships through daily information and upbeat energy.