Guest-Focused Cashier & Line Server (Rewards Upsell)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Caesars Entertainment in Atlantic City seeks a guest-service oriented team member who consistently demonstrates superior customer service through upbeat interactions and positive energy. You will greet guests warmly, anticipate needs, and provide fast, flawless service while guiding guests toward Total Rewards benefits.

Responsibilities include resolving issues, maintaining guest satisfaction, and promoting loyalty programs to enhance the guest experience at Caesars Entertainment properties in

Responsibilities

• Delivers superior customer service with a positive attitude and energy.
• Greet guests with a warm, friendly verbal greeting and build rapport.
• Anticipates needs and provides fast, flawless service.
• Checks guest satisfaction and resolves any service breakdowns promptly.
• Promotes Total Rewards programs and card membership; communicates benefits.

Job description

Caesars Entertainment in Atlantic City seeks a guest-service oriented team member who consistently demonstrates superior customer service through upbeat interactions and positive energy. You will greet guests warmly, anticipate needs, and provide fast, flawless service while guiding guests toward Total Rewards benefits.

Responsibilities include resolving issues, maintaining guest satisfaction, and promoting loyalty programs to enhance the guest experience at Caesars Entertainment properties in