Guest Experience Cashier/Runner — Flexible, Tip-Share

Torchy; Rockville (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tip share

Discount card for family

Benefits for full-time after 1 year

401(k) after 6 months

PTO after 1 year

Torchy’s Family Foundation support

Job summary

Torchy"s Tacos is seeking a Hospitality Team Member - Cashier/Runner in Rockville, MD. You will greet guests, take orders, and ensure a fast and friendly experience while supporting the dining room and kitchen teams.

Responsibilities include delivering top-notch hospitality, learning the menu, and running food with a focus on accuracy and guest satisfaction. The role emphasizes teamwork and guest-centric service.

Qualifications

• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler's and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.

Responsibilities

• Greet guests, ask questions to understand needs, offer suggestions, and ensure fast, accurate transactions.
• Deliver outstanding hospitality and make guests feel welcomed and valued.
• Learn the menu and current promotions to make personalized recommendations.
• Run food to tables, ensure correct orders, and offer refills to guests.
• Keep guest areas neat, clean, and inviting.
• Work with managers, kitchen, and Hospitality Team to resolve issues and ensure smooth service.
• Perform other duties as assigned.

Skills

Customer service

POS experience

Flexible schedule

Tools

POS systems

Job description

Torchy"s Tacos is seeking a Hospitality Team Member - Cashier/Runner in Rockville, MD. You will greet guests, take orders, and ensure a fast and friendly experience while supporting the dining room and kitchen teams.

Responsibilities include delivering top-notch hospitality, learning the menu, and running food with a focus on accuracy and guest satisfaction. The role emphasizes teamwork and guest-centric service.