In‑Room Dining Concierge — Guest Service Pro

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol is looking for an In-Room Dining Server to ensure high-quality food and beverage service to guests. Responsibilities include delivering food and beverages, engaging with guests, and maintaining cleanliness. The ideal candidate should have six months of experience, be able to pass background and drug screenings, and be at least 21 years old. This role requires strong communication skills and the ability to work flexible schedules in a dynamic environment.

Qualifications

• Minimum six months of related experience required.
• Must obtain and maintain valid licenses/certifications.
• Must be able to work at a rapid pace while maintaining attention to detail.
• Must successfully pass background check and drug screening.
• Must be twenty one years of age or older.

Responsibilities

• Provide prompt, friendly, courteous service to all food and beverage guests.
• Deliver food and beverages to guests' rooms and designated areas.
• Engage guests in conversation regarding their stay and property services.
• Monitor guest room corridors for obstructions and guest safety.

Skills

Strong communication skills

Listening skills

Ability to work flexible schedules

Punctuality

Teamwork

Education

Valid licenses / certifications per regulations

Job description

Hard Rock Hotel & Casino Bristol is looking for an In-Room Dining Server to ensure high-quality food and beverage service to guests. Responsibilities include delivering food and beverages, engaging with guests, and maintaining cleanliness. The ideal candidate should have six months of experience, be able to pass background and drug screenings, and be at least 21 years old. This role requires strong communication skills and the ability to work flexible schedules in a dynamic environment.