Guest Experience Cashier - Flexible Schedule & Tips

Torchy's Tacos; Glen Allen (VA); Hybrid; USD 17,000 - 18,000; Full time

Benefits offered by this job

Pay scale: $12–$13 per hour + pooled-t

Damn Good food discount card for you &

Benefits after 1 year (medical, dental

401(k) after 6 months

Paid Time Off after 1 year

Torchy’s Family Foundation support

Job summary

Torchy’s Tacos in Glen Allen, VA is hiring for a Hospitality Team member to greet guests, run food, and ensure every visit ends with a smile. You’ll learn the menu, upsell with confidence, and keep dining spaces welcoming and clean.

As part of the team, you’ll work with managers and kitchen staff to deliver fast, accurate service, handle POS transactions, and contribute to a friendly, memorable experience for every guest.

Qualifications

• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.

Responsibilities

• Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight guests.
• Run food to tables, ensuring accurate orders and timely service; offer refills and exceed guest expectations.
• Keep guest-facing areas neat, clean, and inviting; work collaboratively with managers, kitchen, and team.

Skills

Customer service

Flexibility

Education

Food Handler’s and Alcohol Server certifications

Tools

POS systems

Job description

Torchy’s Tacos in Glen Allen, VA is hiring for a Hospitality Team member to greet guests, run food, and ensure every visit ends with a smile. You’ll learn the menu, upsell with confidence, and keep dining spaces welcoming and clean.

As part of the team, you’ll work with managers and kitchen staff to deliver fast, accurate service, handle POS transactions, and contribute to a friendly, memorable experience for every guest.