Guest Experience Cashier — Fast-Paced Texas BBQ

ENT1009ECIL; Arlington (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Lockhart Smokehouse at Texas Live! seeks a friendly cashier to welcome guests, take orders, and handle payments with accuracy. You will operate the POS system, balance the cash drawer, and assist with seating while maintaining a high standard of guest service.

The role requires at least one year of customer service experience, cash handling skills, and fluent English. Occasional evenings, weekends, and holidays may be required, with opportunities to interact with restaurant guests throughout

Qualifications

• At least one year of experience with customer service and cash handling.
• Must speak fluent English; other languages preferred.

Responsibilities

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.

Skills

Customer service

Cash handling

Communication

English fluency

POS operation

Tools

POS terminal

Job description

Lockhart Smokehouse at Texas Live! seeks a friendly cashier to welcome guests, take orders, and handle payments with accuracy. You will operate the POS system, balance the cash drawer, and assist with seating while maintaining a high standard of guest service.

The role requires at least one year of customer service experience, cash handling skills, and fluent English. Occasional evenings, weekends, and holidays may be required, with opportunities to interact with restaurant guests throughout