BBQ Cashier & Guest Experience Specialist

Texas Live!; Virginia; Presencial; USD 17 000 - 21 000; Tempo integral

Resumo da oferta

Lockhart Smokehouse Arlington at 1650 E Randol Mill Rd, Arlington, TX 76011 is hiring a cashier to greet guests and take orders, accepting payments and balancing cash. You will operate the POS system, handle cash and cards, and provide friendly service in a fast-paced venue known for Texas BBQ traditions.

Responsibilities include serving guests, processing transactions, handling complaints, and maintaining accuracy in cash handling.

Qualificações

• At least one year of experience with customer service and cash handling.
• Must speak fluent English; other languages preferred.
• Able to operate a POS terminal and process payments accurately.

Responsabilidades

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions; balance cash drawer at close of shift; document voids.
• Communicate effectively with all guests and management; handle guest complaints as needed.
• Stand for long periods; lift items up to 25 pounds; use credit card machine; work nights, weekends, and holidays.

Conhecimentos

Customer service

Cash handling

POS operation

English fluency

Ferramentas

POS terminal

Credit card machine

Descrição da oferta de emprego

Lockhart Smokehouse Arlington
1650 E Randol Mill Rd
Arlington, TX 76011, USA

Description

This is the third location, the family behind the iconic brand has deep roots in Texas and brings their Lockhart barbecue tradition to Texas Live!. Guests will experience Lockhart traditions such as Kreuz Market sausage, as well as other Texas standards including brisket, ribs and other meats smoked low and slow over Texas post oak. Lockhart Smokehouse also features great Texas brews on draft and specialty cocktails to go along with your Texas BBQ.

Cashier Responsibilities include, but are not limited to:

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.
• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

The Cashier position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.