Cashier - Lockhart Smokehouse

Live! Hospitality & Entertainment; Arlington (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Live! Hospitality & Entertainment in Arlington, Texas is looking for a Cashier to deliver exceptional customer service and handle payments. This position requires at least one year of experience in customer service and cash handling, along with fluency in English. Duties include welcoming guests, taking food and beverage orders, processing transactions, and addressing guest complaints. The role demands strong attention to detail and may require working nights and weekends, offering a dynamic work environment in the vibrant Texas BBQ scene.

Qualifications

• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

Responsibilities

• Welcome guests and provide excellent customer service.
• Take food and beverage orders, process payments, and handle transactions.
• Communicate problems to management and address guest complaints.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Job description

This is the third location, the family behind the iconic brand has deep roots in Texas and brings their Lockhart barbecue tradition to Texas Live! Guests will experience Lockhart traditions such as Kreuz Market sausage, as well as other Texas standards including brisket, ribs and other meats smoked low and slow over Texas post oak. Lockhart Smokehouse also features great Texas brews on draft and specialty cocktails to go along with your Texas BBQ.

Cashier Responsibilities Include, But Are Not Limited To

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.

Cashier Qualifications

• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

The Cashier position requires the ability to perform the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.