Guest Experience Cashier — Fast-Paced Retail

truenorth Convenience Stores; Frankfort (MI); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

The Customer Service Representative (CSR) delivers exceptional customer service to customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true north's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction.

Truenorth Convenience Stores in Michigan is seeking a CSR to join our Operations team.

Competenze

• Basic reading, writing and math skills.
• Ability to operate POS, store, and car wash equipment.
• Follow company policies, procedures, and safety standards.
• Maintain proper uniform standards while on duty.
• Work flexible hours including evenings, weekends, and holidays.
• Must meet minimum age requirements for selling alcohol where applicable.

Mansioni

• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using POS systems.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following safety and sanitation requirements.
• Support inventory management and store operations during high-volume periods.
• Assist with training new team members and manage customer feedback.

Conoscenze

Customer service

Cash handling

Communication

Multitasking

Strumenti

POS system

Descrizione del lavoro

The Customer Service Representative (CSR) delivers exceptional customer service to customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true north's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction.

Truenorth Convenience Stores in Michigan is seeking a CSR to join our Operations team.