Customer Service & Cashier Associate

truenorth Convenience Stores; Dayton (OH); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

TrueNorth Convenience Stores is seeking a Customer Service Representative (CSR) to deliver fast, friendly, and clean service inside and outside the store, supporting sales growth and safety standards. The CSR will interact with customers and team members to ensure a positive experience and align with the TrueNorth brand.

The role requires basic math and literacy, ability to operate POS and food service tasks, and flexibility for evenings, weekends, and holidays.

Qualifikationen

• Basic reading, writing and math skills.
• Ability to operate point of sale, store, and car wash equipment.
• Must meet minimum age for selling alcohol where the position is located (18+ in OH).
• Must be able to work flexible hours including evenings, weekends, and holidays.

Aufgaben

• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using POS systems.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following food safety and sanitation requirements, as applicable.
• Perform interior and exterior store duties to support daily operations.
• Assist customers with product recommendations and greeting to create a welcoming environment.
• Communicate customer feedback, concerns, and complaints to management.
• Monitor store activity and report suspicious behavior or incidents.
• Upsell by recommending complementary or similar items and enroll customers in rewards program.

Kenntnisse

Customer service

Cash handling

Communication

Food service

Safety standards

Tools

POS system

Jobbeschreibung

TrueNorth Convenience Stores is seeking a Customer Service Representative (CSR) to deliver fast, friendly, and clean service inside and outside the store, supporting sales growth and safety standards. The CSR will interact with customers and team members to ensure a positive experience and align with the TrueNorth brand.

The role requires basic math and literacy, ability to operate POS and food service tasks, and flexibility for evenings, weekends, and holidays.