Customer Service Cashier

truenorth Convenience Stores; Honor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

truenorth Convenience Stores in the United States is seeking a Customer Service Representative (CSR) to deliver friendly service, support sales growth, and uphold safety standards inside and outside the store. The CSR represents the true north brand with fast, friendly service and ensures a positive experience at every interaction.

The CSR will process transactions, maintain a clean environment, assist with food service tasks, and support daily operations with a customer-first mindset in a

Qualifications

• Basic reading, writing and math skills.
• Ability to operate point of sale, store, and car wash equipment.
• Must meet state alcohol sale age requirements (18 in MI).

Responsibilities

• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using POS systems.
• Maintain a clean, safe, and organized store environment.
• Perform assigned food service tasks following food safety and sanitation requirements, as applicable.
• Perform interior and exterior store duties necessary to support daily operations.
• Assist customers and provide product or service recommendations.
• Greet and acknowledge every customer to create a welcoming environment.
• Communicate customer feedback, concerns, and complaints to management.
• Monitor store activity and report suspicious behavior or incidents.
• Promote customer loyalty and enroll customers in the rewards program.
• Upsell by recommending complementary or similar items.
• Verify ID and comply with age-restricted sales laws and policies.

Job description

truenorth Convenience Stores in the United States is seeking a Customer Service Representative (CSR) to deliver friendly service, support sales growth, and uphold safety standards inside and outside the store. The CSR represents the true north brand with fast, friendly service and ensures a positive experience at every interaction.

The CSR will process transactions, maintain a clean environment, assist with food service tasks, and support daily operations with a customer-first mindset in a