Guest Experience Cashier & Customer Solutions Pro

Michaels Stores; Gainesville (FL); On-site; USD 16,531,000 - 20,664,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical insurance

Dental and vision coverage

Tuition assistance

Job summary

Michaels Stores in Gainesville, GA is hiring for a store associate responsible for helping customers, locating products, and ensuring a fast, friendly checkout experience. You will handle truck unloading, stocking, and planogram duties while delivering strong service and compliance with SOPs.

The role supports omni-channel processes like BOPIS and SFS, with opportunities to learn custom framing and other merchandising tasks. Physical effort and flexible hours are required.

Qualifications

• Retail or customer service experience preferred.
• Ability to operate cash register and process transactions accurately.
• Willingness to assist with stocking and store recovery tasks.

Responsibilities

• Assist customers, locate products, and provide solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Support Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS) processes.
• Participate in truck unload, stocking, and planogram duties.
• Uphold SOPs and brand standards.

Skills

Retail/customer service

Cash handling

In-store assistance

Multi-tasking

Tools

POS system

Job description

Michaels Stores in Gainesville, GA is hiring for a store associate responsible for helping customers, locating products, and ensuring a fast, friendly checkout experience. You will handle truck unloading, stocking, and planogram duties while delivering strong service and compliance with SOPs.

The role supports omni-channel processes like BOPIS and SFS, with opportunities to learn custom framing and other merchandising tasks. Physical effort and flexible hours are required.