Guest Experience Bellperson & Porter: Elevate Stays

Hilton; Philadelphia (Philadelphia County); On-site; USD 28,000 - 36,000; Full time

Job summary

Hilton is hiring a Bellperson/Porter to warmly assist guests with luggage, escort arrivals and departures, and guide them to rooms and amenities. You’ll help ensure a smooth and memorable stay by delivering genuine hospitality and professional service.

As part of Hilton’s team, you’ll be expected to maintain equipment standards, work safely, and support guests with transport when needed, while embodying the company’s values of integrity, leadership, teamwork, and ownership.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.

Responsibilities

• Welcome and assist guests: greet and escort arriving and departing guests, transport luggage and familiarize guests with rooms and amenities.
• Handle luggage with care: retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures.
• Assist with guest transport: operate property vehicles to transport guests to and from designated destinations.
• Maintain equipment standards: keep bell carts and work areas clean and in good working order.

Job description

Hilton is hiring a Bellperson/Porter to warmly assist guests with luggage, escort arrivals and departures, and guide them to rooms and amenities. You’ll help ensure a smooth and memorable stay by delivering genuine hospitality and professional service.

As part of Hilton’s team, you’ll be expected to maintain equipment standards, work safely, and support guests with transport when needed, while embodying the company’s values of integrity, leadership, teamwork, and ownership.