Guest Experience Bell Concierge

Hotel Austin; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Starwood Hotels in the United States is seeking a warm Bellperson to warmly welcome guests, assist with luggage, and help ensure a seamless arrival experience. You’ll interact with guests at the front of the house and coordinate with other hotel teams to meet guest needs while maintaining our brand’s standard of impeccable service.

The role emphasizes friendly communication, physical stamina, and the ability to adapt to a 24-hour operation, with opportunities to grow within a luxury hospitality

Qualifications

• Passionate about guest service, enjoys physical work.
• Previous customer or guest service experience, a team player, hard worker.
• Is flexible and willing to meet the demands of a 24-hour operation

Responsibilities

• Greet guests and assist with their needs to ensure a great first impression.
• Assist guests with luggage, directions, and local information.
• Coordinate with hotel teams to meet guest requirements.

Skills

Guest service

Communication

Flexibility

Job description

Starwood Hotels in the United States is seeking a warm Bellperson to warmly welcome guests, assist with luggage, and help ensure a seamless arrival experience. You’ll interact with guests at the front of the house and coordinate with other hotel teams to meet guest needs while maintaining our brand’s standard of impeccable service.

The role emphasizes friendly communication, physical stamina, and the ability to adapt to a 24-hour operation, with opportunities to grow within a luxury hospitality