Guest Experience Bell & Door Concierge

1 Hotels; United States; On-site; USD 31,684 - 46,838; Full time

Job summary

Starwood Hotels in Hanalei Bay is seeking a friendly Bell/Doorperson to warmly greet guests, assist with luggage, and deliver attentive service at our luxury property.

Join a dedicated front-office team in a 24-hour operation, acting as a welcoming brand ambassador while upholding hospitality standards. Weekend shifts may be required; prior guest service experience is a plus, and training will be provided.

Qualifications

• Experience in hospitality or guest services.
• Ability to work in a fast-paced, 24-hour operation.
• Able to stand for extended periods.

Responsibilities

• Greet guests and assist with luggage and directions.
• Provide information about the hotel and local area to guests.

Skills

Guest service mindset

Communication skills

Team player

Detail-oriented

Job description

Starwood Hotels in Hanalei Bay is seeking a friendly Bell/Doorperson to warmly greet guests, assist with luggage, and deliver attentive service at our luxury property.

Join a dedicated front-office team in a 24-hour operation, acting as a welcoming brand ambassador while upholding hospitality standards. Weekend shifts may be required; prior guest service experience is a plus, and training will be provided.