Guest Experience Bell Attendant

Crescent-Hotels-; Saint Petersburg (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Luce Hotel in Saint Petersburg, FL is seeking a friendly Bell Attendant to greet guests, assist with luggage, and provide information about the hotel and local area.

You will work closely with the Front Desk and other departments to ensure a smooth, personalized guest experience, maintain a welcoming lobby, and respond promptly to guest requests.

No prior hotel experience is required, but strong communication, reliability, and a willingness to go the extra mile are valued.

Qualifications

• Customer service or hospitality experience is helpful but not required.
• Strong communication and teamwork are essential.
• Professional appearance and courtesy at all times.

Responsibilities

• Welcome guests in a friendly, professional manner.
• Assist guests with luggage loading/unloading.
• Escort guests to rooms and provide information about hotel amenities.
• Provide directions and recommendations for local restaurants, attractions, activities, and transportation.
• Respond promptly to guest requests and questions.
• Communicate guest needs with Front Desk and other departments.
• Assist with transportation arrangements.
• Maintain a clean, organized, and welcoming hotel entrance and lobby area.
• Assist with deliveries, luggage storage, and other guest service needs as assigned.
• Protect guest belongings and handle luggage with care and professionalism.
• Maintain a professional appearance and follow hotel grooming and service standards.
• Create positive guest interactions by anticipating needs and looking for opportunities to exceed expectations.
• Work as part of a team to provide consistent and personalized service throughout the guest experience.
• Follow all hotel policies, safety procedures, and operational standards.
• Perform other duties as assigned by management.

Job description

The Luce Hotel in Saint Petersburg, FL is seeking a friendly Bell Attendant to greet guests, assist with luggage, and provide information about the hotel and local area.

You will work closely with the Front Desk and other departments to ensure a smooth, personalized guest experience, maintain a welcoming lobby, and respond promptly to guest requests.

No prior hotel experience is required, but strong communication, reliability, and a willingness to go the extra mile are valued.