Front Desk Supervisor: Elevate Guest Experience

Crescent Hotels & Resorts; Saint Petersburg (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Marriott travel discounts worldwide

Career growth and advancement opportunities

Dynamic and supportive team culture

Job summary

Crescent Hotels & Resorts is looking for a Front Desk Supervisor at The Luce Hotel in Saint Petersburg, Florida. You will lead daily operations, ensuring exceptional service, coaching the Front Desk team, and managing guest experiences.

The ideal candidate thrives in fast-paced environments, possesses strong leadership skills, and has prior hospitality experience. The role offers career growth, competitive compensation, and Marriott travel discounts, promoting a dynamic workplace culture.

Qualifications

• Minimum one year of Front Desk or hospitality supervisory experience preferred.
• Hotel or resort experience strongly preferred.
• Strong ability to resolve guest concerns with professionalism.

Responsibilities

• Oversee daily Front Desk operations and ensure guest service standards.
• Lead and support Front Desk Agents to achieve performance goals.
• Assist with guest arrivals, departures, and room assignments.

Skills

Leadership

Communication

Guest relations

Organizational skills

Multitasking

Tools

Hotel property management systems

Microsoft Office

Job description

Crescent Hotels & Resorts is looking for a Front Desk Supervisor at The Luce Hotel in Saint Petersburg, Florida. You will lead daily operations, ensuring exceptional service, coaching the Front Desk team, and managing guest experiences.

The ideal candidate thrives in fast-paced environments, possesses strong leadership skills, and has prior hospitality experience. The role offers career growth, competitive compensation, and Marriott travel discounts, promoting a dynamic workplace culture.