Guest Experience Bell Attendant

Resorts World NYC; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Resorts World NYC in Miami is looking for a courteous Guest Services representative responsible for escorting guests and managing their luggage. You'll interact with guests to provide information and assistance, enriching their stay.

Candidates should have a high school diploma, relevant hospitality experience, and the ability to communicate effectively in English. A welcoming demeanor and knowledge of local attractions are essential. This full-time role requires physical readiness to handle luggage and operational demands in a busy environment.

Qualifications

• Prior guest services or hospitality experience preferred.
• Must be able to effectively communicate in English; bilingual preferred.
• Must have knowledge of local attractions and restaurants.

Responsibilities

• Escort guests in a friendly manner to accommodations.
• Monitor luggage and manage bell cart responsibilities.
• Answer guest inquiries and provide assistance.

Skills

Strong communication

Customer service

Problem-solving

Ability to lift heavy luggage

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Resorts World NYC in Miami is looking for a courteous Guest Services representative responsible for escorting guests and managing their luggage. You'll interact with guests to provide information and assistance, enriching their stay.

Candidates should have a high school diploma, relevant hospitality experience, and the ability to communicate effectively in English. A welcoming demeanor and knowledge of local attractions are essential. This full-time role requires physical readiness to handle luggage and operational demands in a busy environment.