Guest Experience Barista & Coffee Specialist

The Crescent Hotels Group; Newark (NJ); On-site; USD 19,000 - 23,000; Full time

Job summary

The Crescent Hotels Group is seeking a Barista to educate guests on our menu, make recommendations, take orders, and up-sell special items while keeping the shop clean and stocked. A strong customer service mindset and knowledge of brewing methods and specialty drinks are preferred.

Ultimately, you will ensure an excellent experience for our guests by delivering quality beverages and maintaining a welcoming environment.

Qualifications

• Customer service skills required.
• Knowledge of brewing methods and specialty drinks preferred.
• Motivation to keep the store clean and presentable.

Responsibilities

• Greet customers promptly and engage them.
• Educate customers on menu items and make recommendations.
• Take orders accurately and note preferences (roast, dairy, syrups).
• Process payments (cash and card) and upsell when appropriate.
• Prepare and serve beverages and pastries following recipes.
• Maintain a clean bar area and equipment; keep the dining area tidy.

Skills

Customer service

Brewing methods

Specialty drinks

Store cleanliness

Job description

The Crescent Hotels Group is seeking a Barista to educate guests on our menu, make recommendations, take orders, and up-sell special items while keeping the shop clean and stocked. A strong customer service mindset and knowledge of brewing methods and specialty drinks are preferred.

Ultimately, you will ensure an excellent experience for our guests by delivering quality beverages and maintaining a welcoming environment.