Customer-First Barista & Beverage Expert

Crescent Hotels & Resorts; Newark (NJ); On-site; USD 21,000 - 26,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a friendly barista to educate guests on our menu, take orders, brew beverages, and keep the café clean and stocked. You will greet customers, make recommendations, and handle payments, ensuring an excellent guest experience.

Experience is not required, but preferred. Attention to detail on roast, dairy, and syrup preferences, plus health and safety compliance, are important. Training will be provided.

Qualifications

• Strong customer service mindset and communication skills.
• Knowledge of brewing methods and specialty drinks.
• Willingness to learn and maintain a clean, presentable store.

Responsibilities

• Greet customers immediately and engage them before taking orders.
• Educate customers on menu items and make recommendations; up-sell when appropriate.
• Take accurate orders and process payments (cash and card).
• Prepare and serve beverages following recipes and ensure quality.

Skills

Customer service

Brewing methods

Specialty drinks

Cleanliness & organization

Job description

Crescent Hotels & Resorts is seeking a friendly barista to educate guests on our menu, take orders, brew beverages, and keep the café clean and stocked. You will greet customers, make recommendations, and handle payments, ensuring an excellent guest experience.

Experience is not required, but preferred. Attention to detail on roast, dairy, and syrup preferences, plus health and safety compliance, are important. Training will be provided.