Barista: Craft Coffee & Welcoming Guest Experience

The Crescent Hotels Group; Denver (CO); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits for eligible

Travel and hotel discounts

Career growth and development

Collaborative team environment

Iconic Denver location

Job summary

Populus at Crescent Hotels & Resorts in Denver seeks a Barista to craft espresso beverages, serve guests, and contribute to a thoughtful café experience. You will maintain quality, follow recipes, and provide friendly, knowledgeable service in a fast-paced environment.

Experience in barista roles and hospitality is preferred. Applicants should be able to stand for extended periods and work collaboratively with hotel teams.

Qualifications

• Previous barista, café, restaurant, or hospitality experience preferred.
• Experience preparing espresso and specialty coffee beverages preferred.
• Strong guest service and communication skills.

Responsibilities

• Prepare and serve coffee, espresso beverages, teas, and other café beverages according to Populus and Little Owl standards.
• Prepare and present food and beverages accurately and with attention to detail.
• Provide warm, genuine, and knowledgeable service to hotel guests and local customers.
• Welcome guests, take orders, process payments, and ensure orders are completed accurately.
• Engage with guests and make thoughtful recommendations based on their preferences.

Skills

Barista experience

Customer service

English proficiency

Cash handling

Teamwork

Job description

• Pay or shift range: $19.29 USD to $30 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Every Moment Matters.

Every interaction at Populus has the power to leave someone inspired, not just by exceptional hospitality, but by a deeper connection to nature, community, and one another. Whether you are welcoming guests, preparing a meal, caring for our spaces, or supporting the team behind the scenes, your work helps bring our mission to life and makes you an essential part of a new species of hospitality.

A Rare Opportunity

At Crescent Hotels & Resorts, we believe exceptional hotels begin with exceptional people.

As a Barista at Populus , you will help create welcoming, thoughtful experiences for our guests and community through exceptional coffee, beverages, food, and service. You will be part of the team bringing our café experience to life, creating a space that feels approachable, energetic, and distinctly Populus.

From crafting a great cup of coffee to connecting with a guest at the counter, you will help make every moment matter.

How We Lead at Populus

• Rooted in Nature
• Generous
• Curious
• Brave

Your Impact

As a Barista, you will:

• Prepare and serve coffee, espresso beverages, teas, and other café beverages according to Populus and Little Owl standards.
• Prepare and present food and beverage items accurately, efficiently, and with attention to detail.
• Provide warm, genuine, and knowledgeable service to hotel guests and local customers.
• Welcome guests, take orders, process payments, and ensure orders are completed accurately.
• Engage with guests and make thoughtful recommendations based on their preferences.
• Maintain knowledge of coffee, beverage offerings, food items, ingredients, and menu changes.
• Maintain a clean, organized, and inviting café and service area throughout the shift.
• Properly operate and care for espresso machines, grinders, brewers, and other café equipment.
• Follow established recipes, portion standards, preparation procedures, and presentation guidelines.
• Restock coffee, beverages, food items, paper goods, and other supplies as needed.
• Monitor product levels and communicate replenishment needs to leadership.
• Follow all food safety, sanitation, cash-handling, and health and safety procedures.
• Work collaboratively with the café, culinary, stewarding, and hotel teams to support smooth daily operations.
• Assist with opening and closing procedures, including cleaning, stocking, cash handling, and equipment shutdown.
• Support special events, hotel programming, and other service needs as assigned.
• Help create a positive and welcoming environment for both guests and fellow associates.
• Pitch in wherever needed to support the success of the team and the overall guest experience.

Sustainability & Stewardship

At Populus, thoughtful hospitality includes being thoughtful about the resources we use. In this role, you will help support our sustainability practices through responsible product usage, proper waste sorting, thoughtful preparation, and careful care of equipment and supplies.

You will help create a café experience that reflects Populus' commitment to quality, community, and a more sustainable approach to hospitality.

What Will Make You Successful

You are warm, curious, and genuinely enjoy connecting with people. You take pride in the details, enjoy learning, and understand that great hospitality is about more than simply preparing a beverage.

You will bring:

• Previous barista, café, restaurant, or hospitality experience preferred.
• Experience preparing espresso and specialty coffee beverages preferred.
• A genuine interest in coffee, food, and hospitality.
• Strong guest service and communication skills.
• The ability to work efficiently and calmly in a fast-paced environment.
• Strong attention to detail and a commitment to quality and consistency.
• The ability to learn and follow recipes, procedures, and service standards.
• Basic cash-handling and point-of-sale experience preferred.
• The ability to maintain a clean, organized, and sanitary work environment.
• A positive, team-oriented attitude and willingness to pitch in wherever needed.
• The ability to stand and move for extended periods and perform the physical requirements of the position.
• A professional, welcoming, and approachable presence.
• The ability to communicate effectively in English.

We Are Committed to Providing You With

• Competitive compensation
• Comprehensive benefits for eligible associates
• Travel and hotel discounts
• Career growth and development opportunities
• A collaborative and inclusive team environment
• The opportunity to work at one of Denver's most distinctive hospitality destinations
• The opportunity to be part of Crescent Hotels & Resorts and the Populus team

At Populus, Every Role Is a Stewardship Role.

Every decision, interaction, and contribution shapes our guests, our community, and the future of hospitality.

As a Barista, you are often one of the first people guests interact with during their day. Your attention to detail, warmth, and care help set the tone for their experience and bring the spirit of Populus to life.

Why This Opportunity

This is an opportunity to do more than make coffee. It is an opportunity to create connection, contribute to a distinctive hospitality experience, and be part of a team redefining modern lifestyle hospitality.

If you are someone who cares deeply about people, takes pride in doing the right thing, stays curious, and enjoys being part of something bigger than yourself, you will feel at home at Populus. Together, we will create meaningful experiences that leave our guests, and our world, a little better than we found them.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.