Banquet Server - Event Guest Experience

Mr C. Hotels; Buffalo (NY); On-site; USD 14,000 - 17,000; Part time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center is seeking staff for part-time roles in a guest-facing capacity. The position emphasizes customer service, teamwork, and flexibility to work nights, weekends, and holidays in a hotel setting.

Responsibilities include reviewing BEOs, assisting with setup, ensuring food quality, and serving beverages while maintaining professional guest service standards.

Qualifications

• Customer service-focused with strong verbal and written communication.
• High work ethic and self-initiative.
• Ability to work under pressure.
• Flexible to work nights, weekends, and holidays.
• Team player delivering great guest experiences.
• In-office role within a standard office environment.
• Physical ability to lift 10–25 pounds as needed.

Responsibilities

• Review BEOs for menu details, room setup, food, beverage and AV needs.
• Assist the set up staff in table setup, buffet setup, bar setup, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping updated on changes.

Skills

Customer service

Communication skills

Teamwork

Flexible scheduling

Working under pressure

Job description

Hyatt Regency Buffalo / Hotel and Conference Center is seeking staff for part-time roles in a guest-facing capacity. The position emphasizes customer service, teamwork, and flexibility to work nights, weekends, and holidays in a hotel setting.

Responsibilities include reviewing BEOs, assisting with setup, ensuring food quality, and serving beverages while maintaining professional guest service standards.