Guest Experience Barista

Caribou Coffee; West Allis (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Caribou Coffee in West Allis, Wisconsin is seeking a Team Member to deliver extraordinary guest service, craft hand-made beverages, and bring Caribou's purpose and values to life in every interaction.

The role involves rotating between barista and guest service tasks, managing orders and cash, maintaining store cleanliness, and contributing to a positive, collaborative team environment in a fast-paced setting.

Qualifications

• Required: Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.
• Preferred: Restaurant, retail, or guest service experience.

Responsibilities

• Provides incredible Guest Service by developing personal ongoing relationships with guests.
• Practices active listening and connection with guests.
• Anticipates guest needs and solves guest opportunities with product knowledge and hospitality.
• Makes enthusiastic, knowledgeable recommendations to delight guests.
• Hand crafts beverages to order per Caribou SOPs.
• Heats, prepares, and serves food offerings to SOPs.
• Takes guest orders, manages cash drawer, and follows cash handling policies.

Skills

Ability to work mornings/evenings/week

Age 16+

Education

High school or equivalent

Job description

Caribou Coffee in West Allis, Wisconsin is seeking a Team Member to deliver extraordinary guest service, craft hand-made beverages, and bring Caribou's purpose and values to life in every interaction.

The role involves rotating between barista and guest service tasks, managing orders and cash, maintaining store cleanliness, and contributing to a positive, collaborative team environment in a fast-paced setting.