Guest Experience Baggage Handler

MGM Resorts International; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free meals

Free parking

Professional development

Wellness programs

Discounts

Job summary

MGM Resorts International in Las Vegas is seeking a Bellagio Baggage Handler to enhance guest experience through attentive baggage assistance and adherence to service standards.

This role involves managing baggage flow, organizing by tags, and supporting hotel groups with timely delivery, all while upholding the brand's WOW moments.

The position offers perks such as free meals and parking, with opportunities for development across MGM Resorts properties.

Qualifications

• Six months of guest services experience, ideally in a resort setting.
• Experience with baggage/valet systems is preferred.
• Excellent customer service and interpersonal communication.
• Ability to work weekends and holidays.

Responsibilities

• Manage the baggage compound by collecting bags from belt systems.
• Organize bags into grids by luggage tags and retrieve on request.
• Support handling luggage for hotel groups with prompt delivery and retrieval.
• Maintain a tidy work area to enhance guest and staff experiences.
• Deliver service aligned with MGM Resorts' standards and brand values.

Skills

Guest services

Interpersonal skills

Baggage systems

Flexible shifts

Tools

Baggage handling systems

Job description

MGM Resorts International in Las Vegas is seeking a Bellagio Baggage Handler to enhance guest experience through attentive baggage assistance and adherence to service standards.

This role involves managing baggage flow, organizing by tags, and supporting hotel groups with timely delivery, all while upholding the brand's WOW moments.

The position offers perks such as free meals and parking, with opportunities for development across MGM Resorts properties.