Front Desk Bell Concierge – Create WOW Moments

MGM Resorts International; United States; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Free meals in employee dining room

Free parking on and off-shift at MGM

Health & Income Protection benefits

Professional and personal development

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Job summary

MGM Resorts International in Las Vegas is seeking a Bell Person at Bellagio to deliver distinguished hospitality, assist guests with luggage, coordinate transportation, and provide personalized service with professionalism.

The role emphasizes creating WOW moments for guests and requires flexible shifts, including weekends and holidays; 18+ age and prior guest services experience preferred; starting pay rate is $17.55 per hour plus service commissions.

Qualifications

• Must be 18 years of age or older.
• Six (6) months of prior relevant guest services experience preferred.
• Experience in a AAA 5 Diamond, Mobil 5 Star, or Forbes hotel/resort setting preferred.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
• Must be able to work various shifts, including weekends and all holidays.

Responsibilities

• Provide exceptional guest service by warmly greeting, interacting with, and assisting guests and hotel staff in a professional manner.
• Maintain a positive attitude, outgoing personality, professional appearance, and demeanor at all times.
• Collect, transport, deliver, and store guest luggage and personal items.
• Escort guests and provide information about guest rooms, hotel amenities, and property features.
• Make and receive phone calls related to guest requests, services, deliveries, and information.

Skills

Guest services

Luggage handling

Customer service

Communication skills

Job description

MGM Resorts International in Las Vegas is seeking a Bell Person at Bellagio to deliver distinguished hospitality, assist guests with luggage, coordinate transportation, and provide personalized service with professionalism.

The role emphasizes creating WOW moments for guests and requires flexible shifts, including weekends and holidays; 18+ age and prior guest services experience preferred; starting pay rate is $17.55 per hour plus service commissions.