Guest Experience Associate — Sports Venue

Ballers; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Employee discounts on services

Opportunities to engage with sports events

Fun work environment

Job summary

A leading sports venue is seeking a Receptionist for Player Services to ensure a smooth guest experience. Your key responsibilities include welcoming guests, managing reservations, handling customer inquiries, and assisting with equipment rentals. Ideal candidates possess strong communication skills, a positive attitude, and experience in customer service. This role offers a competitive wage and the opportunity to work in an exciting, sports-centered environment.

Qualifications

• Proven experience in a reception or customer service role.
• Physical stamina to stand for extended periods.
• Professional presence and positive attitude.

Responsibilities

• Greet and welcome guests with a warm smile.
• Check in players and manage court bookings.
• Answer phone calls and respond to emails promptly.
• Assist in various administrative duties as needed.

Skills

Excellent communication skills

Strong organizational skills

Ability to stay calm under pressure

Customer service experience

Education

High school diploma or equivalent

Tools

Computer software proficiency

Point-of-sale systems

Job description

A leading sports venue is seeking a Receptionist for Player Services to ensure a smooth guest experience. Your key responsibilities include welcoming guests, managing reservations, handling customer inquiries, and assisting with equipment rentals. Ideal candidates possess strong communication skills, a positive attitude, and experience in customer service. This role offers a competitive wage and the opportunity to work in an exciting, sports-centered environment.