Guest Experience Associate - Science Center (Part-Time)

Adventure Science Center; Nashville (TN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Free onsite parking

401(k) with Employer Match

Complimentary membership to Adventure 

Free or discounted admission to local

Job summary

Adventure Science Center in Nashville is seeking a Guest Services Representative to join the front desk team. This part-time, non-exempt role handles tickets, visitor assistance, and guest questions with a friendly, positive approach.

The position requires reliable, independent work with strong communication and interpersonal skills. Primary duties include cash handling, group coordination, safety duties, and occasional exhibit operations support at ASC.

Qualifications

• Preferred guest relations experience.
• Must be 18 years or older.
• Willingness to work peak days including weekends and holidays.

Responsibilities

• Welcome visitors and sell admission tickets, providing friendly, prompt, and accurate customer service
• Learn and understand how exhibits work to ensure visitors have a positive experience
• Keep lobby and front desk clean and presentable
• Answer guest questions and help resolve concerns, in person and via phone
• Balance cash drawer at end of day
• Welcome and accommodate school and private groups
• Train for and work exhibit operations as needed
• Coat check and stroller rental as needed
• Engage guests in personal, inspiring interactions while showing enthusiasm
• Perform core operational functions of guest safety and wayfinding
• Carry out emergency procedures and protocols for incidents when necessary
• Other duties as assigned

Skills

Customer service

Communication

Independent work

Reliability

Job description

Adventure Science Center in Nashville is seeking a Guest Services Representative to join the front desk team. This part-time, non-exempt role handles tickets, visitor assistance, and guest questions with a friendly, positive approach.

The position requires reliable, independent work with strong communication and interpersonal skills. Primary duties include cash handling, group coordination, safety duties, and occasional exhibit operations support at ASC.