Guest Experience Associate — Retail & POS

Follett Corporation; Phoenix (AZ); On-site; USD 17,908 - 30,307; Full time

Job summary

Follett Corporation in Phoenix is seeking a Team Member to deliver exceptional customer service, greet shoppers, assist with inquiries, answer phones, and process purchases at the POS. The role emphasizes safe money-handling practices and accurate pricing while supporting training of new team members.

Responsibilities include maintaining stocked shelves, ensuring items are priced correctly, and contributing to a smooth retail operation in a busy campus bookstore environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system and maintain secure cash handling.

Skills

Customer service

Cash handling

POS handling

General computer skills

Experience: 0-3 years

Education

High School Degree or equivalent

Job description

Follett Corporation in Phoenix is seeking a Team Member to deliver exceptional customer service, greet shoppers, assist with inquiries, answer phones, and process purchases at the POS. The role emphasizes safe money-handling practices and accurate pricing while supporting training of new team members.

Responsibilities include maintaining stocked shelves, ensuring items are priced correctly, and contributing to a smooth retail operation in a busy campus bookstore environment.