Guest Experience Associate - Onsite Resort Concierge

Leadline Inc.; Kiawah Island (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Exclusive Discounts

Employee Meals

Wellness events

Free Parking

Health Insurance

Dental & Vision

Life Insurance

401k after 30 days

Job summary

Kiawah Island Golf Resort is seeking a Customer Service Representative - The Sanctuary - On Site on Kiawah Island, SC. You will answer incoming calls, take wake-up calls, handle guest requests, and coordinate with staff to ensure guest satisfaction in a fast-paced resort environment.

Ideal candidates have a high school diploma, strong English communication, and the ability to work both independently and in a team. On-site work, background check, and multiple benefits apply.

Qualifications

• High school diploma or equivalent required.
• Strong command of English in speaking and writing.
• Ability to pass a background check is required.

Responsibilities

• Answer incoming calls and direct to appropriate staff.
• Take and execute wake-up calls.
• Receive guest laundry and dispatch for delivery.
• Resolve guest challenges.
• Take guests' and employees' requests and enter into the computer system.
• Uphold resort policies and core values.

Skills

Positive attitude

Team collaboration

English communication

Basic computer skills

Independent & team work

Background check readiness

Education

High school diploma or equivalent

Tools

Computer basics

Job description

Kiawah Island Golf Resort is seeking a Customer Service Representative - The Sanctuary - On Site on Kiawah Island, SC. You will answer incoming calls, take wake-up calls, handle guest requests, and coordinate with staff to ensure guest satisfaction in a fast-paced resort environment.

Ideal candidates have a high school diploma, strong English communication, and the ability to work both independently and in a team. On-site work, background check, and multiple benefits apply.