Guest Experience Associate - IMAX & Museum Services

Museum of Discovery and Science; Fort Lauderdale (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

The Museum of Discovery and Science in Fort Lauderdale is seeking friendly team players to join as IMAX Usher, Box Office Cashier or Sales Associate. You will help guests enjoy the IMAX experience and interact at the café or Explore Store, delivering high-quality customer service.

Applicants should have prior customer service and sales experience, strong communication skills, and the ability to stay calm under pressure. Availability for days, evenings, weekends and holidays is required.

Qualifications

• Previous customer service and sales experience.
• Good communications skills.
• Friendly, helpful, and kind demeanor.
• Ability to work under pressure in changing conditions.
• Ability to stand or sit for long periods.
• Availability to work days, evenings, weekends and holidays.

Responsibilities

• Deliver excellent customer service and ensure the ticket office operates efficiently.
• Maintain knowledge of films, programs and exhibits at the Museum and AutoNation IMAX Theater.

Skills

Customer service

Sales experience

Communication skills

Friendly personality

Job description

The Museum of Discovery and Science in Fort Lauderdale is seeking friendly team players to join as IMAX Usher, Box Office Cashier or Sales Associate. You will help guests enjoy the IMAX experience and interact at the café or Explore Store, delivering high-quality customer service.

Applicants should have prior customer service and sales experience, strong communication skills, and the ability to stay calm under pressure. Availability for days, evenings, weekends and holidays is required.