Guest Experience Associate - Golf Services

Topgolf Payroll Services; Providence (RI); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Free Play & 1/2 price food!

Health, dental, vision, 401(k) team成员匹

free mental well-being platform

Job summary

Topgolf in Providence, RI, is seeking a friendly guest services associate to welcome players, handle check-ins and reservations, and explain games and promotions. You will help guests with clubs, keep the venue clean and organized, and assist with retail items while delivering high-quality service in a fast-paced environment.

This role requires teamwork, strong communication, basic computer skills for reservations, and the physical ability to move equipment; we offer benefits and a playful,

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Communication

Reservation system basics

Tools

Reservations software

Job description

Topgolf in Providence, RI, is seeking a friendly guest services associate to welcome players, handle check-ins and reservations, and explain games and promotions. You will help guests with clubs, keep the venue clean and organized, and assist with retail items while delivering high-quality service in a fast-paced environment.

This role requires teamwork, strong communication, basic computer skills for reservations, and the physical ability to move equipment; we offer benefits and a playful,