Bay Host - Guest Experience & Hospitality Pro

Topgolf Payroll Services; Providence (RI); On-site; USD 4,500 - 6,500; Full time

Benefits offered by this job

Free Play & 1/2 price food!

Health, dental, vision, 401(k) team-mе

Free mental well-being platform

Playful environment

Job summary

Topgolf in Providence, RI is seeking friendly team members to greet guests, take and deliver food and beverage orders, and keep bay areas clean and welcoming. You will assist guests with bay setup and explain Topgolf technology, while delivering exceptional service and maintaining safety standards.

Ideal candidates have customer service experience in hospitality, excel in a fast-paced environment, and demonstrate strong communication and organizational skills.

Qualifications

• Previous customer service experience in hospitality or restaurant settings.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Interpersonal skills

Communication

Fast-paced work

Attention to detail

Customer service

Job description

Topgolf in Providence, RI is seeking friendly team members to greet guests, take and deliver food and beverage orders, and keep bay areas clean and welcoming. You will assist guests with bay setup and explain Topgolf technology, while delivering exceptional service and maintaining safety standards.

Ideal candidates have customer service experience in hospitality, excel in a fast-paced environment, and demonstrate strong communication and organizational skills.