Golf Services & Guest Experience Specialist

Topgolf Payroll Services; Pennsylvania; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Play

50% food discounts

Health insurance

Dental insurance

Vision insurance

401(k) match

Well-being platform

Job summary

Topgolf is hiring in Pennsylvania for guest services staff to warmly welcome players, manage check-ins and reservations, and provide information on gameplay, events, and promotions. You will assist with equipment, maintain a tidy venue, and support retail operations while delivering a safe, enjoyable guest experience.

The role emphasizes strong communication, teamwork, and basic computer skills to support reservations and front-desk tasks in a fast-paced entertainment venue.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Computer basics

Physical fitness

Job description

Topgolf is hiring in Pennsylvania for guest services staff to warmly welcome players, manage check-ins and reservations, and provide information on gameplay, events, and promotions. You will assist with equipment, maintain a tidy venue, and support retail operations while delivering a safe, enjoyable guest experience.

The role emphasizes strong communication, teamwork, and basic computer skills to support reservations and front-desk tasks in a fast-paced entertainment venue.