Guest Experience Associate – Front of House

Onni Group of Companies; Chicago (IL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Saving Account

Employee Assistance Program

Annual Education Allowance

Referral Program

Team building events

Friends and Family rates

Job summary

Onni is seeking a team-oriented server assistant to support our service team in a fast-paced Chicago location. You will help with food & beverage service, table maintenance, and guest relations.

The role emphasizes friendly guest interactions, following safety guidelines, and maintaining cleanliness and knowledge of menu offerings. Prior hospitality experience preferred; training provided; starting wage $13-$15/hour plus tips.

Responsibilities

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Promptly deliver food to the correct guests according to table and position numbers
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to multitask calmly and effectively in a busy, stressful environment
• Follow established Solette service sequence for consistent food & beverage guest experiences
• Properly check all guests’ identification to ensure legal age compliance
• Perform side work as needed (i.e., keeping area clean, restocking, etc.)
• Maintain current and accurate knowledge of the menu offerings
• Able to move and lift up to 50 pounds as needed
• Maintain positive guest relations at all times
• Follow all safety and sanitation policies
• Make rounds to ensure tables are attended to with cleanliness, proper utensils, napkins, water, and condiments
• Ensuring the cleanliness of the restaurant is maintained to standards

Job description

Onni is seeking a team-oriented server assistant to support our service team in a fast-paced Chicago location. You will help with food & beverage service, table maintenance, and guest relations.

The role emphasizes friendly guest interactions, following safety guidelines, and maintaining cleanliness and knowledge of menu offerings. Prior hospitality experience preferred; training provided; starting wage $13-$15/hour plus tips.