Guest Experience Associate - Front of House

Zaxby's; Carrollton (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Employee meal discounts

Training and clear development path

Team environment that values people-fir

continuous improvement

Job summary

Zaxbys in Carrollton, GA is hiring a Front of House Team Member to be the face of the brand, greeting guests, taking orders, and ensuring an exceptional guest experience from entry to exit. You will master the menu, handle POS transactions, and keep the dining area welcoming and clean.

This role emphasizes energetic hospitality, reliability, teamwork, and a commitment to the brand's Southern Hospitality 2.0.

Qualifications

• Clear, friendly, and confident communication with guests.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Willingness to learn the full menu, brand standards, and procedures.

Responsibilities

• Greet every guest promptly and warmly.
• Describe menu items and make recommendations to increase order value.
• Enter orders accurately into the POS system and handle transactions.
• Deliver complete orders with accuracy and energy.
• Maintain a clean, welcoming front-of-house environment at all times.
• Assist with light food prep as needed while following food safety standards.
• Represent the brand with pride and a positive attitude.
• Support teammates and contribute to a high-energy, team-first culture.
• Complete required training on time and uphold safety standards.

Skills

Interpersonal communication

Multitasking

Customer service

Attention to detail

Friendly demeanor

Fast-paced environment

Education

Minimum age 16

Tools

POS system

Job description

Zaxbys in Carrollton, GA is hiring a Front of House Team Member to be the face of the brand, greeting guests, taking orders, and ensuring an exceptional guest experience from entry to exit. You will master the menu, handle POS transactions, and keep the dining area welcoming and clean.

This role emphasizes energetic hospitality, reliability, teamwork, and a commitment to the brand's Southern Hospitality 2.0.