Guest Experience Associate - Front Desk & Lane Prep

Lucky Strike Entertainment Corporation; Wichita (KS); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment Corporation is hiring a part-time Greeter/Desk Attendant in Wichita to create a welcoming entry experience. You will greet guests, manage the waitlist, and help with lane assignments, shoes, and equipment, while assisting with basic bowling instruction.

The role requires 18+; evening/night shifts are common. Benefits include healthcare coverage and a competitive rewards package based on performance.

Qualifications

• HS Diploma or equivalent; hospitality experience optional.
• Proven success in school and previous jobs.
• Excellent telephone etiquette and customer service mindset.
• Must be at least 18 years old to qualify for positions and alcohol service where required by state law.

Responsibilities

• Be friendly and inviting to guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes and equipment.
• Prepare for leagues.
• Ring sales at the counter and follow cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log issues.
• Assist guests with basic bowling instruction.
• Operate POS system, central panel, computers and PA system.

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment Corporation is hiring a part-time Greeter/Desk Attendant in Wichita to create a welcoming entry experience. You will greet guests, manage the waitlist, and help with lane assignments, shoes, and equipment, while assisting with basic bowling instruction.

The role requires 18+; evening/night shifts are common. Benefits include healthcare coverage and a competitive rewards package based on performance.