Guest Experience Front Desk Agent

HomeTowne Studios by Red Roof; Fort Lauderdale (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive pay

Employer paid life insurance

PTO

401K with Employer Match

Career growth opportunities

Job summary

HomeTowne Studios by Red Roof in Fort Lauderdale is seeking a Front Desk Agent to greet guests, handle reservations, check-in/out, and manage guest accounting with a friendly smile.

The role requires a high school diploma or equivalent and at least 1 year in customer service, basic office and English skills. Wage range is $16–$17 per hour; full-time position with benefits including health insurance, dental, vision, PTO, and a 401(k) with employer match.

Qualifications

• Welcome guests with friendly greeting and smile while performing guest services.
• Handle reservations, check-in/out, and guest accounting.
• Use front desk computer system to monitor reservations and room status.
• Basic English communication (verbal and written) skills required.

Responsibilities

• Promote future sales and assist with guest requests.
• Maintain confidentiality of guest information and hotel data.
• Coordinate with housekeeping on checkouts, stays, and room maintenance.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Office skills

Communication skills

Education

High school diploma or equivalent

Job description

HomeTowne Studios by Red Roof in Fort Lauderdale is seeking a Front Desk Agent to greet guests, handle reservations, check-in/out, and manage guest accounting with a friendly smile.

The role requires a high school diploma or equivalent and at least 1 year in customer service, basic office and English skills. Wage range is $16–$17 per hour; full-time position with benefits including health insurance, dental, vision, PTO, and a 401(k) with employer match.