Guest Experience Associate — Front Desk

Oconee Chamber; Bardstown (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events

Job summary

The Trail Hotel in Bardstown, KY is seeking a Guest Service Representative to join Schulte Hospitality Group. You will greet guests, assist with check-in, and manage inquiries with a courteous, professional demeanor. This full-time, on-site role supports VIP guests and daily operations at the front desk.

We value hospitality, teamwork, and precise cash handling. The position offers daily pay options, multiple health plans, 401k with match, PTO, holiday pay, and other associate benefits within a

Qualifications

• Minimum of High School education.
• Experience in front desk operations or guest services preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests on arrival with a friendly, personalized welcome.
• Review arrival lists and prepare welcome amenities.
• Escort VIPs to rooms and assist with check-in.
• Answer phones promptly and assist or transfer as needed.
• Maintain cash handling duties and report cash variances to management.
• Keep front desk area clean and organized.
• Handle guest data with care and privacy.

Skills

Guest service excellence

Cash handling

Effective communication

VIP assistance

Education

High School diploma

Job description

The Trail Hotel in Bardstown, KY is seeking a Guest Service Representative to join Schulte Hospitality Group. You will greet guests, assist with check-in, and manage inquiries with a courteous, professional demeanor. This full-time, on-site role supports VIP guests and daily operations at the front desk.

We value hospitality, teamwork, and precise cash handling. The position offers daily pay options, multiple health plans, 401k with match, PTO, holiday pay, and other associate benefits within a