Front Desk Clerk

Equity LifeStyle Properties, Inc.; Baldwins Crossing (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sickوقت

Job summary

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona, is seeking a Front Desk Clerk to provide exceptional guest and resident service.

You will handle information inquiries by phone and in person, process payments, run reports, and coordinate with the Property Manager to keep the office running smoothly.

This role emphasizes customer satisfaction, attention to detail, and the ability to learn new systems; benefits include medical, dental, vision, 401(k) match and paid time off.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organization

Learning new systems

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Cottonwood, Arizona.

Wha** t you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.