Guest Experience Associate — Flexible Shifts & Perks

Potbelly Sandwich Works; Dallas (TX); On-site; USD 172,000 - 182,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Eligibility requirements as needed

Job summary

Potbelly Sandwich Works in Dallas, TX is hiring friendly, outgoing associates to provide fast, friendly service and a high-quality product in a clean, inviting setting. You will participate in multiple kitchen stations, assist with prep and service, and ensure a positive customer experience.

Prior restaurant or kitchen exposure and willingness to meet eligibility requirements are valued. We offer competitive pay, benefits, and opportunities for career growth.

Qualifications

• You are at least 16 years of age.
• Excellent customer service and communication skills in a fast-paced environment.
• Comfortable in a bustling kitchen setting with basic knife skills as a plus.

Responsibilities

• Work multiple stations as directed by shift leader or manager.
• Maintain health and safety standards for food, cleanliness, and safety.
• Restock food line, chips and cooler; prepare quality finished products.
• Handle cash register and customer interactions; resolve issues as they arise.
• Assist with delivery/catering/pickup orders as needed.

Skills

Customer service mindset

Strong written and verbal comms

Team player

Stand/walk 3+ hours

Knife skills (plus)

Job description

Potbelly Sandwich Works in Dallas, TX is hiring friendly, outgoing associates to provide fast, friendly service and a high-quality product in a clean, inviting setting. You will participate in multiple kitchen stations, assist with prep and service, and ensure a positive customer experience.

Prior restaurant or kitchen exposure and willingness to meet eligibility requirements are valued. We offer competitive pay, benefits, and opportunities for career growth.