Guest Experience Associate — Flexible Shifts & Growth

Steaknshake; Paducah (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe Harbor

Job summary

Steak ’n Shake is seeking Team Members in Paducah, KY to deliver friendly hospitality and quick, accurate service. You’ll greet guests, take orders (including kiosk help), and work with a team to keep service fast and enjoyable.

Join a legacy of quality burgers and shakes, with opportunities to learn, grow, and receive benefits. This on-site role emphasizes reliability, positivity, and a guest-centered attitude in a dynamic quick-service setting.

Qualifications

• Consistency and reliability—you show up ready to work every shift.
• Positive, cheerful attitude and a passion for serving others.
• Strong customer service skills and the ability to connect with guests.
• Team-oriented mindset with interpersonal skills for a fast-paced team.
• Detail-oriented and able to multitask in a busy restaurant environment.
• Willingness to lift and carry up to 50 lbs regularly.
• Ability to stand for extended periods and stay energized during shifts.

Responsibilities

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

Skills

Customer service

Teamwork

Reliability

Communication

Physical stamina

Multitasking

Stand/walk hours

Job description

Steak ’n Shake is seeking Team Members in Paducah, KY to deliver friendly hospitality and quick, accurate service. You’ll greet guests, take orders (including kiosk help), and work with a team to keep service fast and enjoyable.

Join a legacy of quality burgers and shakes, with opportunities to learn, grow, and receive benefits. This on-site role emphasizes reliability, positivity, and a guest-centered attitude in a dynamic quick-service setting.