Guest Experience Associate - Flexible Hours & Training

Momentum Enterprises; Woburn (MA); Presencial; USD 21.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid training

Retirement savings

Perks across Momentum brands

Descripción de la vacante

Momentum Enterprises, operating Launch Family Entertainment in Woburn, MA, is hiring a Guest Service Associate to warmly welcome guests and set up tickets and waivers. You’ll help with payments, wristbands, and front-end operations, ensuring a smooth, safe experience for every visitor.

The position offers a part-time schedule, paid training, and growth opportunities across Momentum brands. Prior cashier experience is a plus, but not required, with an emphasis on friendly communication and

Formación

• Prior cashier or customer service experience is a plus (not required).
• Clear, friendly communication with guests and coworkers.
• Willingness to pitch in wherever needed as a team player.

Responsabilidades

• Greet guests and process tickets, bookings, merchandise, and gift card sales.
• Assist with waiver completion and verification.
• Handle payments and manage an accurate cash drawer.
• Get guests set up with wristbands and footwear before they jump.
• Coordinate and monitor laser tag to keep it safe and fun.
• Keep redemption, arcade, and front-end areas clean, stocked, and organized.
• Handle opening and closing procedures and checklists.
• Report guest concerns, comments, or facility issues to your supervisor.

Conocimientos

Customer service

Cash handling

Team player

Descripción del empleo

Momentum Enterprises, operating Launch Family Entertainment in Woburn, MA, is hiring a Guest Service Associate to warmly welcome guests and set up tickets and waivers. You’ll help with payments, wristbands, and front-end operations, ensuring a smooth, safe experience for every visitor.

The position offers a part-time schedule, paid training, and growth opportunities across Momentum brands. Prior cashier experience is a plus, but not required, with an emphasis on friendly communication and