Guest Experience Associate: Cashier & Food Runner

Torchy; Pearland (TX); In loco; USD 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Damn Good food discount for you and a+

Benefits after 1 year for full-time

401(k) after 6 months

Paid Time Off after 1 year

Pooled tips increase take-home pay

Torchy’s Family Foundation support

Descrizione del lavoro

Torchy’s is seeking a Guest Experience-oriented team member to greet guests, take orders, and ensure an exceptional dining experience in Pearland, TX. You’ll learn the menu, perform fast, accurate transactions, and maintain a welcoming environment.

This role emphasizes hospitality, attention to detail, and teamwork across front-of-house operations. You’ll collaborate with managers and kitchen staff to deliver outstanding service, manage guest needs, and help drive a memorable Torchy’s experience

Competenze

• Availability to work a flexible schedule.
• State and local requirements for Food Handler’s and Alcohol Server certifications must be met by first day or within the location’s required timeline.

Mansioni

• Greet guests, understand needs, suggest options, and ensure fast, accurate transactions.
• Deliver hospitality and make guests feel welcomed and valued.
• Learn menu and promotions to tailor recommendations to guest preferences and dietary needs.
• Run food to tables and ensure correct, speedy delivery; offer refills and upsell where appropriate.
• Keep guest areas neat, clean, and inviting.
• Collaborate with managers, kitchen and team for smooth service.

Conoscenze

POS systems

Guest experience

Customer service

Teamwork

Communication

Active listening

Attention to detail

Adaptability

Descrizione del lavoro

Torchy’s is seeking a Guest Experience-oriented team member to greet guests, take orders, and ensure an exceptional dining experience in Pearland, TX. You’ll learn the menu, perform fast, accurate transactions, and maintain a welcoming environment.

This role emphasizes hospitality, attention to detail, and teamwork across front-of-house operations. You’ll collaborate with managers and kitchen staff to deliver outstanding service, manage guest needs, and help drive a memorable Torchy’s experience