Guest Experience Associate (Busser)

kimptonhotelsandrestaurantscareers; North Carolina; On-site; USD 25,000 - 32,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a hospitality team member to maintain a clean dining area, bus tables, and provide outstanding service to guests while building personal connections that make experiences memorable.

The role emphasizes flexibility, teamwork, and hospitality; prior restaurant experience and Food Handler Certification preferred; evenings, weekends, and holidays required on occasion.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler Certification (if applicable).
• Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment.

Responsibilities

• Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way.
• Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
• Clean and set tables to restaurant standards.
• Deposit dishes appropriately in the dish-room or specified area.
• Pull dirty plates from tables while guests are still seated.
• Serve beverages promptly.
• Stock bussing stations.
• Clean stations, including sweeping floor using the tools provided.
• Perform buffet set-up and refill if needed.
• Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Hospitality

Customer service

Multi-tasking

Food handling

Tools

POS system

Job description

Kimpton Hotels & Restaurants is seeking a hospitality team member to maintain a clean dining area, bus tables, and provide outstanding service to guests while building personal connections that make experiences memorable.

The role emphasizes flexibility, teamwork, and hospitality; prior restaurant experience and Food Handler Certification preferred; evenings, weekends, and holidays required on occasion.