Guest Experience Associate — Arcade & Bowling

Round1 Entertainment Inc; New York (NY); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

1 hour to play arcade games per week

90 minutes of bowling per week

1 hour of karaoke/billiards per week

50% food discount on each shift

Complimentary beverage per shift

Job summary

Round1 Entertainment Inc. in New York seeks a friendly, outgoing team member to engage customers in a bowling center and arcade environment. You will help ensure eye-catching displays, answer inquiries, and support daily operations during shifts, including weekends.

Requirements include a High School diploma or GED and 1–2 years in hospitality or retail. The role entails a fast-paced setting with noise, lifting up to 100 lbs with assistance, and a focus on guest satisfaction.

Qualifications

• High School diploma or GED required.
• 1–2 years of experience in hospitality or retail preferred.

Responsibilities

• Engage customers to determine needs and upsell where appropriate.
• Maintain inventory levels in arcade games and keep area clean and appealing.
• Greet guests, answer inquiries by phone and in person, and respond politely.
• Assist with special projects and other duties as assigned by management.

Skills

Customer engagement

Communication

Education

High School diploma or GED

Job description

Round1 Entertainment Inc. in New York seeks a friendly, outgoing team member to engage customers in a bowling center and arcade environment. You will help ensure eye-catching displays, answer inquiries, and support daily operations during shifts, including weekends.

Requirements include a High School diploma or GED and 1–2 years in hospitality or retail. The role entails a fast-paced setting with noise, lifting up to 100 lbs with assistance, and a focus on guest satisfaction.