Guest Experience Associate - 50% Dining Privilege

teammember-millersalehouse; Braselton (GA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

50% dining privilege

Fast-paced environment

Open-door communication

Career advancement

Health benefits

Job summary

Miller’s Ale House is seeking an energetic Server to warmly greet Guests, ensure guest satisfaction, and maintain high service standards in a fast-paced environment.

You will take orders, serve food and beverages, and uphold sanitation and safety protocols. The role requires teamwork, clear communication, and attentiveness to guest needs throughout shifts in a busy restaurant setting.

Qualifications

• Strong communication skills and ability to work with guests in a fast-paced setting.
• Ability to work both independently and as part of a team, maintaining high service standards.
• Capable of multitasking and handling cash with accuracy in a busy environment.
• Familiarity with restaurant POS software and basic reading/handwriting skills.

Responsibilities

• Arrives to work on time as scheduled in full uniform.
• Greets Guests in a warm and friendly manner while acknowledging all Guests within five feet.
• Follows the steps of service as defined in Miller’s Ale House training materials.
• Provides highest level of service by adhering to Miller’s Ale House standards, creating “Ale House Raving Fans.”
• Serves alcoholic beverages in accordance with company standards and state requirements.
• Works with Team Members to fulfill Guests’ needs in a timely manner.
• Ensures menu knowledge to address Guests’ questions, including food allergy issues.
• Maintains proper food handling and sanitation; keeps stations clean and organized.
• Stocks work areas and ensures readiness for the next server; leaves areas clean on departure.
• Notifies Management of any potential issues with Guests or long ticket times.
• Works the “To Go” station when assigned by Management.
• Washes hands regularly and maintains safety and sanitation protocol.

Skills

Communication skills

Teamwork

Multitasking

Cash handling

POS software

Tools

POS system

Job description

Miller’s Ale House is seeking an energetic Server to warmly greet Guests, ensure guest satisfaction, and maintain high service standards in a fast-paced environment.

You will take orders, serve food and beverages, and uphold sanitation and safety protocols. The role requires teamwork, clear communication, and attentiveness to guest needs throughout shifts in a busy restaurant setting.