Guest Experience Host — Fast-Paced Casual Dining

Miller's Ale House; False Pass (AK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

40% dining privilege

Health benefits

Ability to advance your restaurant/c

Fast-paced, fun environment

Open-door communication

Job summary

Miller’s Ale House is seeking a hosting team member to start guests off on a great note and guide them to seating that fits preferences and capacity. You’ll be part of a fast-paced, fun dining environment where open communication and reliable service are valued.

As a host, you’ll greet guests, manage seating rotations with servers, assist with bussing and resetting tables, and provide accurate wait times while maintaining a polished appearance and friendly professionalism.

Qualifications

• Must show a warm, upbeat demeanor with guests.
• Punctuality and clean, complete uniform required.
• Provide a friendly welcome to guests, vendors, and applicants.
• Seat guests according to seating preferences when possible.
• Rotate seating with servers to balance workloads.
• Support teammates with bussing, sanitizing, and resetting tables.
• Provide accurate wait times and suggest seating options.
• Answer calls in a friendly, professional manner.

Responsibilities

• Greet guests warmly and set a positive tone at entry.
• Seat guests based on preferences and availability.
• Rotate seating to balance server workload and avoid delays.
• Assist bussers and servers with bussing and running food as needed.
• Provide accurate wait times and suggest seating options (bar).
• Answer incoming calls professionally and assist guests.
• Communicate with team and management to keep everyone informed.

Skills

Warm demeanor

Punctual & presentable

Friendly guest welcome

Seat guests by preference

Team player

Communicate with team

High-volume environment

Friendly phone etiquette

Job description

Miller’s Ale House is seeking a hosting team member to start guests off on a great note and guide them to seating that fits preferences and capacity. You’ll be part of a fast-paced, fun dining environment where open communication and reliable service are valued.

As a host, you’ll greet guests, manage seating rotations with servers, assist with bussing and resetting tables, and provide accurate wait times while maintaining a polished appearance and friendly professionalism.